Data Protection Declaration
I. Our Privacy Commitment
AIYIDE (Suzhou) Import and Export Co., Ltd. (hereinafter referred to as "AIYIDE" or "we") respects your privacy. You have the right to make informed choices about the use of your information, and this is of utmost importance to us. This Data Protection Declaration sets forth AIYIDE's policies regarding the collection, use, disclosure, and protection of personal data.
This Data Protection Declaration applies to all persons who visit our website and use our services. By submitting a form through our website, or contacting us via WhatsApp, WeChat, phone, or email, you acknowledge that you have read and understood this declaration. You can view, download, or print this declaration at any time via http://www.notebookscn.com.
II. Data We Collect
1. Non-Personal Data
When you visit our website, we automatically store the following technical information:
Such data is used solely for technical website operation, system security, and statistical analysis, and cannot be used alone to identify you.
2. Personal Data
We only collect personal data when you actively provide it, including but not limited to the following situations:
Submitting inquiries through our website contact form (e.g., name, email, requirements)Contacting us via WhatsApp, WeChat, or other instant messaging tools
Contacting our customer service team by phone or email
Information collected in this process may include: your name, contact details (phone number, WeChat ID, email), company name, product requirements, and any other information you voluntarily provide during communication.
III. Purposes and Legal Basis for Data Processing
We use your personal data primarily for the following purposes:
| Purpose | Description |
| Sales Negotiation & Quotation | Processing your product inquiries, quotation requests, and order follow-ups |
| Customer Communication & Support | Staying in touch with you via WhatsApp, WeChat, email, and other channels to provide pre-sales and after-sales service |
| Service Optimization | Analyzing customer needs to improve our products and services |
| Newsletter & Updates | Sending you product information or industry news that may be of interest (you may opt out at any time) |
We process your personal data based on the following legal grounds (where applicable):
IV. Data Storage and Security
1. Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this declaration. The retention period varies depending on the nature of the data and business needs:
2. Security Measures
We implement reasonable technical and organizational measures (such as encrypted transmission, access controls, and data backups) to protect your personal data. While no internet transmission can be guaranteed 100% secure, we are committed to protecting your data to the best of our ability.
V. Data Sharing and Disclosure
We do not sell, rent, or transfer your personal data to third parties for commercial purposes.
We may share your data only in the following limited circumstances:
Service Providers: To provide services to you, we may share necessary information with third-party service providers (such as logistics, payment, or IT service providers), who are bound by equivalent data confidentiality obligations
We may provide anonymized aggregate statistics (such as website traffic or customer industry distribution) to third parties, which cannot be used to identify any individual.
VI. Your Rights
In accordance with applicable privacy protection laws (including China's Personal Information Protection Law), you have the following rights regarding your personal data:
| Right | Description |
| Access | You have the right to know whether we hold your personal data and to obtain a copy of such data |
| Rectification | If your personal data is inaccurate or incomplete, you have the right to request correction or supplementation |
| Erasure (Right to be Forgotten) | Under circumstances permitted by law, you have the right to request the deletion of your personal data |
| Withdrawal of Consent | If processing is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing prior to withdrawal |
| Opt-out of Marketing | You may opt out of receiving marketing communications at any time by contacting us |
To exercise any of these rights, or if you have any questions regarding data protection, please contact us:
Email:info@notebookscn.com
WeChat: Contact your designated sales representative or our official channel
We will respond to your request within 15 business days.
VII. Updates to This Declaration
We may update this Data Protection Declaration from time to time in response to business changes or legal requirements. The updated version will be posted on our website with the effective date indicated. In the case of material changes, we will provide notice through website announcements or via your contact details.